Customer Relationship Management (CRM) systems play a vital role in automating the process of not only recording lead information, but also monitoring your sales force performance.
We are experienced at integrating CRM systems into organisations, and training staff to use them. Specialising in SugarCRM deployments our CRM solution offers the following features:
Marketing Automation
Opportunity Management
Customer Support
We are experienced at integrating CRM systems into organisations, and training staff to use them. Specialising in SugarCRM deployments our CRM solution offers the following features:
Marketing Automation
- Multi-Channel Campaigns
- Campaign Wizard
- Email Marketing
- Web-to-Lead Forms
- Lead Management
- Marketing Analytics
Opportunity Management
- Contact Management
- Account Management
- Forecasting
- Quotes & Contracts
- Plug-Ins for Microsoft Office
- Mobile Solutions
- Dashboards
Customer Support
- Case Management
- Inbound Email
- Knowledgebase
- Bug Tracking
- Self-Service Portal